TRAIOT S.A. DE C.V. (hereinafter, the "Controller"), with registered address at Amatlán 19, Colonia Condesa, Cuauhtémoc Borough, Mexico City, Postal Code 06140, is responsible for the processing of your personal data in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations.
Through this website, we may directly or indirectly collect the following personal data:
Identification and contact details: name, company, position, email address, telephone number.
Commercial information: requests for information or quotes, products of interest, and related communications.
Technical and browsing data: IP address, browser type, operating system, pages visited, and behavior within the site (using cookies and similar technologies).
TRAIOT does not collect sensitive personal data through this site.
Primary purposes (necessary):
Respond to requests for contact, information, and quotes.
Provide commercial follow-up and customer service.
Manage access to and use of the product catalog.
Maintain communication related to your request.
Secondary purposes (optional):
Sending commercial information, news, promotions, or updates.
Internal evaluations, satisfaction surveys, and improvement of our services.
Statistical analysis and measurement of site usage to improve the user experience.
If you do not want your personal data to be used for secondary purposes, you can request this at any time by sending an email to contacto@traiot.com.mx. Your refusal will not affect the primary purposes.
TRAIOT may share personal data only in the following cases:
With service providers that support the operation of the website and commercial services (such as hosting, email, CRM, or analytics), under strict confidentiality agreements.
When required by competent authority or by legal provision.
Outside of these circumstances, your personal data will not be transferred without your consent.
You have the right to access, rectify, cancel, or oppose the processing of your personal data (ARCO Rights), as well as to revoke the consent granted.
To exercise these rights, you must send a request to the following email address contacto@traiot.com.mx, including:
Full name and contact information.
Clear description of the right you wish to exercise.
A simple copy of an official ID or documents proving your legal representation, if applicable.
Additional information that facilitates the location of your data.
The response will be provided within the time limits established by applicable law.
This website uses cookies and similar technologies to:
Remember user preferences.
Analyze site traffic and usage.
Improve performance and browsing experience.
Users can disable cookies in their browser settings; however, some features of the site may be limited.
TRAIOT implements reasonable administrative, technical, and physical security measures to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.
TRAIOT reserves the right to modify or update this Privacy Notice at any time.
Last update: 12/1/2025
If you have any questions or require clarification regarding this Privacy Notice or the processing of your personal data, please contact:
📧 contacto@traiot.com.mx